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AdsGorilla.

Advertising works better
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Sobre a AdsGorilla

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AdsGorilla/Resources/FAQ

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Resources

Good questions. Clear answers.

Answers to the questions that come up before onboarding and while working with our team.

01Can I run campaigns myself?

Yes. With ad account services, your media buyer handles strategy, creative, targeting and optimization. AdsGorilla coordinates the agreed account setup and operational support. Access arrangements are confirmed during onboarding.

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02Which platforms have campaign management?

Google Ads, Meta Ads and TikTok Ads. We agree on the campaign work and reporting with you before starting. Snapchat is ad account provision only; your team runs those campaigns.

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03Is a 10% fee taken out of my payment?

The fee is added to the requested credit. To receive $1,000 in credit at 10%, the total is $1,100: $1,000 credit plus $100 service fee, before any separately agreed payment charges.

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04What are the default fees?

Google: 10% for ad account services and 20% for campaign management. Meta and TikTok: 5% and 10%. Snapchat fees are confirmed separately. Your agreed rate applies, and Club membership is separate.

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05Does submitting a deposit make the credit available?

No. A request, payment evidence, verification and recorded credit are separate steps. Follow the request status and confirm that credit is available before requesting account allocation.

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06What do you need for onboarding?

Your business website or app, target markets, expected budget, advertising goal, and whether your team will manage campaigns. Platform-specific assets and access permissions are confirmed after review. Never send passwords through the inquiry form.

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07Are account approval and campaign results guaranteed?

No. Platforms decide account and ad eligibility. Results depend on factors including the offer, creative, competition, measurement and budget. Review and support cannot guarantee approval or performance.

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08Where can I see requests and statements?

Existing clients can open Client Portal. Your available workspace views show account requests, funding updates and statements. The demonstrations on this website use sample data, not your account or balance.

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09Can I request a refund or help with an account issue?

Contact the team with the request or account reference. The available options depend on your service terms, account state and platform rules. Read the refund and acceptable-use policies before funding.

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Refund policyAcceptable useService terms

Useful next steps

Let’s find the support that fits.

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